Returns & Exchanges

At Base Camp Food, we want you to be fully satisfied with your outdoor apparel; if your gear doesn't fit or meet your expectations, you can return unworn items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Securely place the items in their original packaging, ensuring all tags remain attached and the clothing is in its original, unworn condition.

3

Label and Post

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized collection point.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing